Saudi adults satisfaction with community pharmacy services

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Saudi adults satisfaction with community pharmacy services

BACKGROUND Community pharmacists play a significant role in patient health care in Saudi Arabia and are directly responsible for medication-related counseling. Aim To assess Saudi Adults satisfaction with community pharmacy services and the secondary objective is obtaining an insight of their needs in patient counseling service. METHODS This cross-sectional survey was conducted via a question...

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An investigation on pharmacy functions and services affecting satisfaction of patients with prescriptions in community pharmacies.

Various functions expected by patient expects are needed with progress in the system for separation of dispensing and prescribing functions. In this investigation, the relationship between patient satisfaction and pharmacy function were analyzed quantitatively. A questionnaire survey was conducted in 178 community pharmacies. Questions on pharmacy functions and services totaled 87 items concern...

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Factors Influencing Patient Satisfaction with Pharmacy Services: An Empirical Investigation at King Fahd Armed Forces Hospital, Saudi Arabia

The current research investigates the factors influencing patient satisfaction with pharmacy services at King Fahd Armed Forces Hospital (KFAFH). This research proposes and tests a three-factor model that influence patient satisfaction. These factors include accessibility, availability of medications, and pharmacy staff attitude as independent variables, while the dependent variable is patient ...

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Quality Assessment of community pharmacy services provided in the United Arab Emirates: patient experience and satisfaction

1 Department of Clinical Pharmacy and Pharmacy Practice, Faculty of Pharmacy, Umm Al-Qura University, Saudi Arabia. 2 Faculty of Pharmacy, Ajman University of Science and Technology, United Arab Emirates. 3 Department of Pharmacy, Pharmacology and Postgraduate Medicine, University of Hertfordshire, United Kingdom. 4 Department of Clinical Pharmacy and Pharmacy Practice, College of Clinical Phar...

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Investigation of patients' demand for community pharmacies: relationship between pharmacy services and patient satisfaction.

We performed an investigation on the patients' demand for community pharmacy based on the analysis of questionnaire responses on community pharmacy services from the patients at 32 pharmacies in Tokyo and Osaka. In the previous study, we developed seven evaluation indices for pharmacy services, and showed that the functions most sought by patients in the "ideal pharmacies" were "Attitude of pha...

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ژورنال

عنوان ژورنال: SpringerPlus

سال: 2016

ISSN: 2193-1801

DOI: 10.1186/s40064-016-2442-8